Mahsyian FAQ
How long will it take to receive my order?
Every Mahsyian Wearable is created by hand and made to order—never mass produced.
Domestic (U.S.)
3–15 business days from the date of purchase.
International
10–25 business days, depending on the destination country.
How do Mahsyian Wearables fit?
Mahsyian Wearables follow standard U.S. men's sizing unless otherwise noted on the product page.
Can I return a Wearable or Collectible?
All Mahsyian purchases are Final Sale.
What's the best way to contact Mahsyian?
For all questions regarding your order, please contact:
or send a direct message to @mahsyian.
Please include your order number with all inquiries.
What if my order arrives damaged?
If your package arrives damaged, please email shop@mahsyian.com immediately with photographs of the damage.
We'll review the claim and, if approved, provide return instructions and arrange a replacement when possible.
Because every Mahsyian Wearable is one of one, an exact replacement cannot be produced. If a replacement is required, an original Mahsyian Wearable of comparable value will be provided.
Can I cancel my order?
Orders may be cancelled for a full refund any time before they have been fulfilled and assigned a tracking number.
Once an order has been fulfilled, all sales become final.
What if I don't like the Wearables or Collectibles included in my Mystery Collection?
Every Mystery Collection is intentionally curated and built around discovery.
Part of the Mahsyian experience is embracing the unknown. For that reason, Mystery Collections cannot be exchanged or returned based on personal preference.
Are Mahsyian Wearables truly one of one?
Yes.
Every Mahsyian Wearable is created as a singular original. Once completed, that design is permanently retired and will never be reproduced, reprinted, or recreated in another colorway.
When you own a Mahsyian Wearable, you are the only person in the world who owns that piece.
What is a Schleim Bag?
Schleim Bags are Mahsyian's signature green poly mailers containing complimentary non–one-of-one Mahsyian Collectibles.
They are occasionally found through local market activations, special events, and select Mystery Collections.