Mahsyian FAQ
How quick will I receive my order ?
- All orders are made to order by hand not factory , typical shipping time varies from 3-15 business days from date of purchase (domestic shipping)
- International shipping varies from 10-25 business days depending on country of origin
How do the sizes run ?
- All Mahsyian garments are Catered to standard men US size(s)
Can I return an item for a refund ?
- Yes you can return any item purchased within the first 14 days of the delivery date for a store credit that can be applied to a future purchase.
What's the best way to contact mahsyian ?
- The best ways to get in contact with mahsyian regarding any questions or concerns will be email shop@mahsyian.com or direct message on Instagram @mahsyian (please supply order number with any inquiry)
What do I do if my item is damage upon arrival ?
- If you receive a damage package please email a picture of the damage goods immediately to shop@mahsyian.com so we can correct the issue and have a new item shipped out to you as well as a return label for you to send the damage goods back to our facilities. (if damaged garment/item happens to be a 1 of 1 item the replacement item will not be the same or duplicate)
Can I cancel an order for a refund ?
- Yes you may cancel an order and receive a full refund as long as the order has not been marked as fulfilled and ready to be shipped with an accompanied tracking number. Once fulfilled and shipped standard return policy procedure will be in effect.
What if I don’t like the items in my mystery package?
- Life’s a gamble
Are all items really a 1:1 with no duplicates ?
- Yes, all garments that are marked as 1:1 items are one of a kind and no duplicates exist in the world , you will be the sole person to own it , mahsyian refuses to make the same items even in different color-waves.
Whats a Schleim Bag?
- Schleim Bags are green poly mailers that contain Random non 1:1 mahsyian items ( items are limited )